Your Questions Answered
Delivery Questions
No minimum orders and if you are located in our main delivery zones listed on our homepage there is no charge for delivery.
That’s right FREE Delivery!
If you are located outside of our main delivery area we may still be able to service you. Please email orders@saltforpredators.ca
With the help of our Delivery & Retail Partners we service a large area.
Here is a list of our current service areas:
Toronto, Richmond Hill, Scarborough, Markham, Durham Region, Mill Brook, Cavan, Ajax, Oshawa, Pickering, Bowmanville, Courtice, Whitby, Newcastle, Port Perry, Peterborough, Lindsay, Hampton, Brooklin, Cobourg, Port Hope, Bewdley, and most surrounding areas!
Unsure about your area? Email us at orders@saltforpredators.ca
Our goal is to complete all deliveries within three days, however most are completed within in two days or less.
From time to time events beyond our control such as sever weather, accidents or break downs may cause a delay. If delays do occur we will communicate with you to find a resolution.
We guarantee your order will be delivered within a maximum of five days. Should your order be delayed more than five days we will either offer a discount, free additional product(s) or refund you in full. No refunds or discounts will be offered or processed before five days.
No, you do not need to be home, we deliver just like all the other big companies. You will receive delivery notifications and a picture for delivery confirmation once completed. We will leave the product at the front door or garage door. You may also request an area to leave the products in the notes area when completing an order.
We deliver 24 hours a day, seven days a week. Don’t worry we won’t disturb you while we deliver. We never knock on doors and are as quiet as possible. If you live in a rural area of have a long driveway we may opt to leave the product in a safe place at the top of the driveway if its late at night or there are loose dogs.
If we delivered the wrong products or they arrived damaged we will reschedule a new delivery to exchange the products with the correct ones.
Should we deliver to the wrong address by mistake we will retrieve the product from the wrong address and deliver to you free of charge.
If we delivered to the correct address as per the order details you submitted we will not be responsible for the error. It will be your responsibility to retrieve the product or place a new order.
When you place an order you will receive an order confirmation with all the details you submitted. You must email us with two hours to correct any wrong information. Once your order has been routed it cannot be changed.
Every location must have its own separate order. Unfortunately due to our order volume and they way our routing software works we have a limit of one delivery address per order.
We encourage you to place multiple orders if you wish to have products delivered more than one location.
Product Questions
Nature’s Force 100% natural and eco-friendly formulations makes it a safe and highly effective de-icer. It’s been specially formulated to be used around pets, children, hardscapes, softscapes and vegetation. It contains natural occurring trace minerals and micronutrients to provide a long last residual effect.
Pet Friendly and Gentle on Paws.
We use this at home around our dogs and never have an issue with their paws.
We have never had a complaint about our products causing damage to decks, concrete, or interlock.
With that said it is still important to ensure you use our products correctly.
Our products work much better than tritonal rock salt meaning you need to use less to get better results. Avoid piles when spreading, the color of our ice melters helps ensure you don’t over spread it.
Our Treated Salt and Nature’s force are safer than when compared to traditional rock salt. However if you are looking for the best option we recommend the Nature’s Force. It 100% natural, eco-friendly and was specially designed to be safer for pets and children.
Treated Salt is made from mixing traditional rock salt with various food safe chemicals and compounds.
This mixture allows the product to work at much lower temperatures, last longer, become less corrosive, and melt snow and ice fast due to its thermo properties when it contacts snow or ice.
Treated Salt out performs rock salt in every category.
We do offer bulk and wholesale ordering. Please note that a minimum of twenty pails or bags being delivered to one location is required to qualify for discounted pricing. For more information please email orders@saltforsoccer.ca
We deliver all our treated salt in pails with re-usable lids.
We believe in doing our part to reduce waste. We source recycled pails and lids that were originally used for food products. They are all washed, cleaned, and sanitized prior to us filling them. By using recycled pails we have prevents tens of thousands of pails from ending up in the landfill.
Other Questions
We are accepting orders until January 30th, 2024.
Yes you can! Our Partner Order Salt facilitates our Fundraising efforts. They have a great fundraising program in place. To learn more please visit https://ordersalt.ca/fundraising/.
Sorry, only Credit Card Payments are accepted at this time.
No. Only Credit Card Payments are accepted at this time.
Yes! Credit cards are our preferred payment method.